PRIVACY POLICY

We collect information you provide directly to us, including:

• Contact information — your name, phone number, and email address when you request a quote or contact us
• Vehicle information — year, make, model, mileage, condition, and title status of the vehicle you wish to sell
• Transaction information — details related to the purchase of your vehicle, including payment records
• Communications — records of your correspondence with us by phone, email, or through our website

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, pages visited, and time spent on the site.

We use the information we collect to:

• Provide, operate, and improve our vehicle purchasing services
• Respond to your quote requests and communicate with you about your vehicle sale
• Process transactions and send related information, including confirmations
• Send you service-related communications, such as appointment reminders or follow-ups
• Comply with legal obligations, including DMV title transfer requirements
• Protect against fraudulent, unauthorized, or illegal activity
• Analyze how our website is used in order to improve it

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers — third-party vendors who assist us in operating our business (e.g., email delivery, website hosting), subject to confidentiality obligations
• Legal requirements — when required by law, court order, or governmental authority, including DMV title transfer filings
• Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets
• Protection of rights — when we believe disclosure is necessary to protect the rights, property, or safety of South Bay Cash For Cars, our customers, or others

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small data files stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Vehicle transaction records may be retained for several years to comply with applicable legal and regulatory requirements.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information we collect, use, disclose, and sell
• Request deletion of your personal information, subject to certain exceptions
• Opt out of the sale of your personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information below. We will respond to verifiable requests within 45 days.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our website or services after any changes constitutes your acceptance of the revised policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: